XM Fax™ is your new solution to the end of traditional fax.

Milner Blog Headers (33)

Aug 17, 2022

Compared to digital alternatives, fax machines are outdated and unsuited to the modern workplace. Incorporating these inherently vulnerable, costly, and resource-wasting machines is no longer viable in your business. Modern, more secure options can provide the same authentic, secure document sharing. With a modern, cost-effective, seamless, and reliable fax solution, documents can be sent and received seamlessly and reliably from anywhere. Find out how Milner's secure cloud fax solutions from XM Fax can help you save time and money, streamline workflows, and meet regulatory compliance more easily.

Make the switch to digital fax

Instead of using POTS lines for faxing, companies need to move to cloud-based fax services. There are many advantages to using digital fax over legacy fax machines, including lower costs, higher quality, and time savings. XmFax addresses some core challenges for businesses today. Digital fax providers contain fax software or apps that can be easily installed on mobile devices and desktop computers, which reduces paper waste and eliminates wait time for your employees whether they are in office, remote workers, or even busy executives on the go. You might even be able to upgrade your existing MFP’s software to enable digital faxing, eliminating the need for any true hardware changes.

There are many advantages to using digital fax over legacy fax machines, including lower costs, higher quality, and time savings.

Moving from traditional fax to digital fax solutions reduces cost, streamlines workflows, enhances security and makes regulatory compliance simple. Paperless faxes can be sent to and received from employees in any manner that suits their personal workflow, while still maintaining top-notch security through direct-to-recipient delivery and centralized record-keeping. A wide range of computers, MFPs, EHR/EMR systems, and mobile devices with apps are all capable of sending faxes. The entire process is fully secure, and the service is compliant with standards such as HIPAA, GDPR, FERPA, PCI DSS, Sarbanes/Oxley and all others.

The XM Fax solution

Milner is partnered with Xerox to bring you OpenText™ XM Fax™, a digital fax solution that offers enterprise-level faxing from a secure cloud-based platform. With its features and functionality, XM Fax offers easy administration, reliable, secure, and efficient communications for small and medium enterprises. With XM Fax, employees can easily fax using workstations, email, business applications, mobile devices, and multi-function printers (MFPs), integrating with and streamlining workflows throughout the organization.

A customized EIP connector for XM Fax Cloud by Xerox provides users with access to full XM Fax Cloud capabilities right from the MFP console. With this connector, you can access the following key features in addition to basic enterprise faxing that is available across all network enabled MFPs:

  • Send and Receive Faxes from Virtually Anywhere
    OpenText’s Follow You Fax Feature is integrated within the XM Fax Cloud Xerox EIP connector and allows you to authenticate at any EIP compatible Xerox MFP on the network to retrieve and print faxes on the spot. Mobile faxing is now possible with the free XM Fax Cloud app for iOS or Android, which allows you to fax from anywhere, at any time.
  • Seamless Application
    XM Fax Cloud works seamlessly with many other applications, including Outlook, Exchange, SharePoint, and MS Office.
  • Sophisticated and Versatile Inbound and Outbound Fax Routing
    Fax messages can be routed using optical character recognition (OCR) or barcodes and delivered to multiple recipients (applications, file shares, or printers) as searchable PDFs. For the most versatile outbound fax capabilities, XM Fax provides the flexibility to set fax priorities, retry attempts, and waiting periods for different groups of users.
  • Extensive Cost Tracking for Re-Billing Fax Costs
    You can assign users to groups in order to track and re-bill fax costs to external clients; internal business units, departments, and cost centers.
  • Workflow Automation
    XM Fax Cloud integrates seamlessly with multiple back-end applications and software. Our cost-optimized custom workflow integration is enabled by standardized technologies like XML, Python script, and Web Services API.
  • Automated Fax Retention and Deletion
    Choose how long XM Fax Cloud should retain your faxes.
  • Fax Content Security
    Cloud fax servers are spread across several secure data centers across North America to provide 24x7 faxing to anyone with an Internet connection
  • HA/DR
    Ensures maximum uptime by providing high availability and disaster recovery.

Reach out to an XM Fax expert at Milner

The prospect of having to adopt new technology, especially when it’s not on your timetable, can be a daunting and overwhelming task. Milner wants you to know you’re not alone. We are here to help install and manage your state-of-the-art XM Fax system  and walk you through the process one step at a time. We’re happy to act as your in-house technology consultant and are here to support you through this and any other technology transition. We know that the right consultant can quickly assess your situation, make good recommendations to deal with any challenges, provide direction, and formulate the best plan for your company’s future.
new milner printers_copiers CTA