What is managed IT support and how can it help your business grow?

IT Support Blog Image

Nov 12, 2020

Information Technology ensures that your business runs smoothly and efficiently. If you are focused on driving your business forward and advancing your company, it's absolutely essential to make sure all of your IT needs are being addressed. 

Assessing your IT needs

When thinking about your IT needs, there is a lot to consider. In the process of evaluating your requirements, you may want to ask yourself:

  • Do you have the appropriate IT equipment?
  • Do you have the correct IT infrastructure?
  • Are you able to monitor IT systems in real time?
  • Can any security risks be identified?
  • Are there security issues that need to be resolved?
  • How can you enhance and maintain data integrity?
  • Are the networking needs of your business being met?
  • Are you able to track performance indicators?
  • Do you have access to reports of the performance of IT facilities?

Understanding managed IT support

A Managed Service Provider will be able to address all of these IT needs, and you won't have to worry about these issues. Whether you completely outsource your IT services or you set up co-managed IT services with an in-house IT team, there are many benefits that come with outsourcing IT services to a Managed Service Provider.

In 2019, the managed IT market was worth $186 billion, according to Statista. This number will reach $356.24 billion by 2025.

So many businesses are utilizing managed IT support so that they can trust dedicated IT professionals to handle their IT services, and they can pour all of their focus into doing what they do best: satisfying the needs of their customers.

With support from a Managed Service Provider, you can rest assured that your IT needs will be addressed by dedicated IT professionals. As IT systems have grown and evolved, so have IT services, which is one reason why it is so important to have talented specialists dedicated to your IT. Managed IT support gives businesses the ability to consolidate IT resources and increase not only customer satisfaction, but overall revenue.

How can managed IT support help your business?

There are many ways that managed IT support will help your business to grow. Here are some of them:

  1. It can decrease your costs

    The costs of maintaining IT—particularly when most people are working remotely these days—can quickly get out of control. You have to pay to maintain IT infrastructure, as well as a support team.

    The costs of maintaining IT—particularly when most people are working remotely these days—can quickly get out of control. You have to pay to maintain IT infrastructure, as well as a support team.

    Managed IT support is much more affordable because the service provider is not only providing managed IT services to your business, but to many other businesses. Therefore, you will only be paying for the equipment and resources you need. It will also save you the costs of IT employees (training, HR, etc.) and the expenses of any necessary downtime.

  2. It will allow you to be more productive by simplifying processes

    Outsourcing your IT services to a Managed Service Provider gives you access to talented IT specialists. They will understand how to handle complicated threats to your IT infrastructure, and they have the experience necessary to keep your systems running efficiently.

    Employees that work for a Managed Service Provider are usually improving their skillsets through continued education, real-world projects, and achieving certifications. With your own IT team, you are responsible for training costs and education, which may exceed your IT budget.

  3. It gives you the space to focus on your core business

    Your IT infrastructure helps your business to run smoothly, but it isn't the main aspect of your business. When you don't have to worry about your IT, you will be able to focus more on the core of your business. You won't have to worry about using staff or budget on IT administration, and you'll be able to focus on activities like research, marketing, and sales.

  4. It will give you better security

    Cyberattacks are a major concern these days. In 2019 alone, $1.56 million was spent responding to data breaches. Protecting your business's data has never been more critical.

    With managed IT support, you can rest assured that your IT infrastructure will be completely secure. A Managed Service Provider specializes in offering secure IT solutions, and they are usually equipped with cybersecurity specialists who are up to date on the latest trends in cyber threats and understand how to avoid attacks.

Is your network up to speed? Your IT infrastructure is the backbone of your business, but you can't improve it if you don't know where you are starting from. Schedule a free network assessment today for expert analysis of your network environment, bandwith analysis, security assessment, and more.