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Cyber-attacks are at an all-time high with no signs of slowing down. With cyber criminals on the prowl, do you know if your SMB is equipped in the case of a cyber attack? Amp up your cyber security in 2018 with these quick tips from our security experts.

We are excited to announce that our Raleigh, NC office has relocated from their office at 3200 Gateway Centre Blvd.

When was the last time you upgraded your phone system? If you're not quite sure your antiquated phone system may be costing you more than you think. Uncover what your phone system may really be costing your business - you'll be surprised.

Wi-Fi can be incredibly convenient and great for getting work done and generally staying connected while on vacation—but these public networks can be a major security risk. Here’s what you really need to know about using free public wi-fi and how you can keep yourself safe.

There are many simple, cost-effective things you can do right now to reduce your workplace’s impact on the planet. In honor of Earth Day, check out our latest infographic on how to make your office Greener!

Let’s face it when your business was just getting started, it made sense to take every call. But as you grow, this may not be the most productive way to do business. Here's why.

Everyone likes to save money. But nobody likes change. Check out these cost-saving strategies on how to convince your employees to print less and save money.

Should you go with an inkjet or laser copier?

Heard the term "document management system" and wondered what, exactly, it is? Look no further!

A lot of managers shut down the idea of teleworking pretty quickly when the subject comes up. While their concerns are often valid, these objections are often based on inaccurate beliefs and they miss out on the myriad of benefits they could gain from a telecommuting strategy. Here are 5 myths about telecommuting - busted.

According to the American Journal of Medicine, the average no show rate is between 23-34%. You can lower your no-show rate - just stop doing these 5 things.

You've developed a couple of clever passwords, but if they don't match up to password best practices, you could find yourself easily hacked!

“It won’t happen to us,” they said. “We’re too big to fail.” And then? Thousands of cancelled flights, angry customers and a financial impact that will likely total in the tens of millions of dollars. Welcome to Delta’s nightmare, circa two weeks ago.

Never underestimate the impact that technology has on your business.

A lot of businesses don’t really think about their phone systems beyond whether or not there is a dial tone. But their communications systems could be causing problems they’re not even aware of. Take a look at these 5 common phone-related issues you might not know you’re having.

From pointing the finger at other vendors to lack of HIPAA compliance, here's a look at some of the frustrating things that IT providers do - and don't do - for healthcare practices.

In the healthcare industry, record keeping and documentation is essential for providing treatment. When these records are managed on paper, limitations present themselves.Keeping records isn’t the problem, paper is. These limits can create tangible barriers to ensuring quality care. The limitations of paper can create tangible barriers to ensuring quality care and negatively impact the patient's experience. Here are 5 ways that can happen.

Running a small operation is no easy feat. Growth is often unpredictable and cash flow is not always available when you need it. While shortcuts often seem reasonable (who doesn't love free?) they can jeopardize your business. Here are 4 examples.

From offices overwhelmed with paperwork to lost documents and redundant processes, document management and workflow automation can curb a number of productivity issues and provide multiple benefits for offices. Here are 13.

The market is filled with communications tools that bolster collaboration and make it easier for customers and prospects to reach you. These tools are typically deployed disjointedly in many offices.This leaves your office with a variety of platforms and communications tools that don’t work well together. Here's how unified communications can help.