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According to the American Journal of Medicine, the average no show rate is between 23-34%. You can lower your no-show rate - just stop doing these 5 things.

You've developed a couple of clever passwords, but if they don't match up to password best practices, you could find yourself easily hacked!

“It won’t happen to us,” they said. “We’re too big to fail.” And then? Thousands of cancelled flights, angry customers and a financial impact that will likely total in the tens of millions of dollars. Welcome to Delta’s nightmare, circa two weeks ago.

Never underestimate the impact that technology has on your business.

A lot of businesses don’t really think about their phone systems beyond whether or not there is a dial tone. But their communications systems could be causing problems they’re not even aware of. Take a look at these 5 common phone-related issues you might not know you’re having.

From pointing the finger at other vendors to lack of HIPAA compliance, here's a look at some of the frustrating things that IT providers do - and don't do - for healthcare practices.

In the healthcare industry, record keeping and documentation is essential for providing treatment. When these records are managed on paper, limitations present themselves.Keeping records isn’t the problem, paper is. These limits can create tangible barriers to ensuring quality care. The limitations of paper can create tangible barriers to ensuring quality care and negatively impact the patient's experience. Here are 5 ways that can happen.

Running a small operation is no easy feat. Growth is often unpredictable and cash flow is not always available when you need it. While shortcuts often seem reasonable (who doesn't love free?) they can jeopardize your business. Here are 4 examples.

From offices overwhelmed with paperwork to lost documents and redundant processes, document management and workflow automation can curb a number of productivity issues and provide multiple benefits for offices. Here are 13.

The market is filled with communications tools that bolster collaboration and make it easier for customers and prospects to reach you. These tools are typically deployed disjointedly in many offices.This leaves your office with a variety of platforms and communications tools that don’t work well together. Here's how unified communications can help.

There are a number of reasons that printers or copiers can expose your entire network to unnecessary risks. If you are governed by compliance regulations or maintain sensitive information, the security of printers and copiers should not be taken lightly. Read on for tips to secure these devices.

It’s hard to fathom going 100% paperless; many office processes are heavily reliant on paper. From healthcare to education and into the business sector, paper remains a way of life. Is a paperless office realistic?

One of the top questions on people's minds when they go to shop for a copier is - how much is this going to cost? Let's take a look.

As technology advances, more organizations are embracing a “bring your own device” (BYOD) policy. Should you be one of them?

Trying to decide if you should use cloud phone service or stick to your onsite phones? These five questions should help you make an informed decision.

In honor of Earth Day, we've created a new infographic that spells out what the environmental impact of your printing is. Take a look!

Learn more about telecommuting with our new whitepaper: Your Guide to Telecommuting

There are plenty of myths and beliefs that surround IP phones, but the fact remains that it’s a growing industry – for some very good reasons. We take a look at the 5 top VoIP myths and bust them.

As consumers increasingly look to do business with environmentally-conscious businesses, making your organization more sustainable becomes a competitive advantage. Here are four ways to make your business more sustainable – and competitive.

It would be nice if we could simply “plug in” technology and be done with, but it rarely works out that way. Often when something is not working the way we think it should, it requires our attention for maintenance or replacement. Here are 4 common technology issues, explained.