Milner’s Network Operations Center (NOC) is where our experienced engineers and technicians carefully support and monitor your network. We utilize state-of-the art analysis tools to provide network monitoring, management and troubleshooting support. Milner’s highly-qualified team of technical professionals is experienced in identifying any network and facilities issues. Our expertise and quick response time allows us to rapidly identify and solve any issues throughout your system, regardless of whether the NOC resides within your company, or external location.
Included in our Network Operations Services our customers will receive:
- 24/7 Availability monitoring & reporting services
- Incident management
- Notification, escalation and troubleshooting services
- Network security
- Performance and policy monitoring
- Quality assurance
- Scheduling & documentation
- Configuration & change management
- Network troubleshooting
- Software distribution updates
- Router management
Our quest to continually provide the highest level of customer support and allow our customers piece-of-mind knowing their system is monitored by Milner’s world-class Network Operations Center.